Manage Exceptions

Manage Exceptions

If auto-matching is still processing, when you click on the Manage Exceptions tab, the screen will be locked and you will see the following message.

If Assure cannot find a ledger transaction that matches a bank transaction, the bank transaction will be listed at the top of the Manage Exceptions screen

When you select an exception, you have several options:

Match Transaction

If the bank transactions matches one or more ledger transactions for the same bank account, use this option.

Choose the bank transaction then select the matching transaction(s) from the available ledger transactions listed below. You can narrow down the ledger transactions shown using the filter buttons in the middle of the screen. As long as the dollar amount of the bank transaction matches the total of the ledger transaction(s) selected, you can then click Match in the bottom right corner of the screen to associate the transactions.

 

Add Transaction

If the bank transaction is not posted to the ledger, use this option. Choose the bank transaction, then click Add Transaction. Based on the information in the bank transaction, some fields will be populated. You can populate the remaining applicable fields prior to adding the transaction to the ledger. If you would like a card added to the kanban board to be managed in the workflow management process, check the "Reconciling Item?" box. From there you will be prompted to choose a Reconciling Item type. These types are customizable to your service bureau. If you would like to add or change your Reconciling Item type list, please contact support@rakedigital.com.

Once you have filled in the applicable fields, click Save. The transactions will then be auto-matched.

 

Split Transaction

If the bank transaction is a partial match to an existing ledger transaction, use this option.

Choose the bank transaction then select the matching transaction from the available ledger transactions listed below. You can narrow down the ledger transactions shown using the filter buttons in the middle of the screen. When you check the box to the left of the ledger transaction, a "Split" option will appear. Based on the information in the bank transaction, some fields will be populated. You can populate the remaining applicable fields prior to adding the transaction to the ledger.

If you would like a card added to the kanban board to be managed in the workflow management process, check the "Reconciling Item?" box. From there you will be prompted to choose a Reconciling Item type. These types are customizable to your service bureau. If you would like to add or change your Reconciling Item type list, please contact support@rakedigital.com.

Once you have filled in the applicable fields, click Save. The single ledger transaction will now show as two individual transactions in the ledger. As long as the dollar amount of the bank transaction matches the total of the split ledger transaction, you can then click Match in the bottom right corner of the screen to associate the transactions. reco   Once all of your bank file exceptions are matched, you are ready to move to the Reconcile tab.